Turning equity into action
"We regard health care as a social justice issue. It's not enough to talk about it. We are taking real action to eliminate racial inequities in care."
Andrew Dreyfus
总裁兼首席执行官
See problems. Share solutions. Make change.
In partnership with our members, our employer customers, our business partners, community organizations, and the medical community, we’re working to create a better health care system, for everyone.
Equity: How you can help
Our members can help improve our health care system by confidentially sharing race, ethnicity, and language preferences.
Equity and care
We’re teaming up with the clinicians in our network to ensure equity in care. We’re building this commitment into our contracts and payment programs, and we’re creating a collaborative effort with the Institute for Healthcare Improvement to create innovative new solutions.
Equity and employer partners
We know our customers want all their employees to receive quality, affordable health care, regardless of their race, ethnicity, or neighborhood. We are making the insights from our Health Equity Report available to employers and supporting them in implementing best-in-class practices.
Equity and access
We’ve stepped up our efforts to ensure better access for all, including:
- Making our website available in Spanish, Portuguese, Chinese, Vietnamese, and Russian
- Launching a fully in-house Spanish-language member call center
- Working with all of our business partners to ensure that they’re measuring the equity of the services they provide and addressing any disparities in care
See the data
Our new Health Equity Report examines data from more than 1.3 million commercial Massachusetts members and identifies racial disparities in care. In line with our commitment to transparency, we're making this data available to the public. And, in partnership with the medical community, we'll use it to make meaningful change.
通过合作实现变革
为了对社会带来持久的、可持续的影响，我们正在：
- Investing in organizations that are advancing racial and social justice. In February 2021, we awarded $350,000 in new Racial Equity and Justice Grants to six nonprofits with leaders who are Black, Indigenous, or people of color. Learn more about commitment to health justice.
- Joining the Greater Boston Chamber of Commerce Pacesetters program, an ambitious, collaborative initiative that seeks to close the racial wealth gap in one generation by partnering with businesses of color.
- We've made a $1 million contribution to the New Commonwealth Fund for Racial Equity and Social Justice Fund created by local Black and Brown executives.
- Creating advancement and economic opportunities in our communities through our Supplier Diversity Program. Through the program, we partner businesses with minority, women, LGBTQ, veteran, and disabled owners who bring unique experiences and perspectives to our business and support our diversity, equity and inclusion objectives. Read our Supplier Diversity Report.
包容性——我们的工作围绕这一原则展开
To ensure all our employees feel respected, included, and empowered to contribute, we’re committed to:
- 招聘、提拔并保留多元化的各级别员工
- 为公司领导提供有关管理多元化团队的最佳实践的培训
- 拓展有关文化能力的员工教育
- Fostering a company culture where every voice is welcomed, heard, and valued.
- Honoring and observing the history of diverse populations, starting with adding Juneteenth to our company’s holiday observance calendar.
保障您的隐私是我们的优先事务
我们最重要的承诺是为您拓展可获取的护理服务，以及对您的个人信息进行保密。您分享给我们的数据将被用于改善医疗保健并应对护理中的不公平现象，并且将依照我们的 隐私和安全政策得到保存和保护。