Richard Lynch
Richard Lynch is chief operating officer for Blue Cross Blue Shield of Massachusetts, the largest private health plan in Massachusetts and one of the largest independent, not-for-profit Blue Cross Blue Shield plans in the country. Blue Cross’ mission is to show up for everyone like they’re the only one. The company guides members to the exceptional healthcare they deserve, affordably, equitably, and seamlessly, and is consistently rated among the nation’s best health plans for member service.
Rich负责索赔和供应商运营、消费者体验、企业技术、健康和医疗管理、会员和供应商服务、网络管理和签约、绩效衡量和改进,以及药房和消费者解决方案。
Rich于2018年加入Blue Cross,具备30多年的健康计划领导经验。此前,他曾担任Beacon Health Options执行副总裁和东北地区市场总裁。在那之前,他曾担任芝加哥Celtic保险公司和马萨诸塞州Celticare Health Plan的总裁和CEO。Rich还曾在WellPoint(现在的Anthem)和Tufts Health Plan担任高级职位,在Tufts Health Plan时担任网络管理和运营副总裁。在其医疗事业之初,他曾是波士顿儿童医院的一名重症监护护士。
Rich是医疗数据和软件公司Arcadia和药房解决方案初创公司Evio的董事会成员。他还担任Community Rowing, Inc.的董事会成员,并且是The Schwartz Center领导委员会成员。
Rich获得了波士顿大学医疗管理学MBA学位以及洛厄尔大学护理学理学学士学位。